Privacy Policy

1. Introduction
 This Privacy Policy is intended to inform users of the site
 [www.rituelly.com] (hereinafter “the Site”), published by [Satisfalo] , on the collection,
 the use and protection of their personal data . Satisfalo] undertakes to respect the confidentiality of users' personal data in accordance with current legislation, in particular Regulation (EU) 2016/679 (GDPR) and the Data Protection Act of 6 January 1978 as amended.

2. Data controller
 The data controller is:
 Name: [Name of legal representative or responsible person]
 Company : [ Satisfaction]
 Address: [15 rue Palissy, 47000 Age,]
 Contact email: [email@example.com]

3. Data collected
 When browsing the Site or making a purchase, the following data may be
 collected:

  • Name, first name
  • Postal and delivery address
  • E-mail address
  • Phone number
  • Payment information (via a secure platform, not stored
     directly through the Site)
  • IP address and browsing data (cookies)

4. Purpose of processing
 The personal data collected is used to:

  • Process and ship orders
  • Manage customer relations (after-sales service, questions, etc.)
  • Send marketing emails or newsletters (with prior consent)
  • Improve navigation on the Site
  • Comply with our legal and tax obligations

5. Retention period
 The data is kept for the duration of the commercial relationship, then
 archived for the legal retention period (for example: 10 years for
 accounting documents).

6. Sharing of data
Data may be shared with service providers involved in order processing (e.g., carriers, payment providers, Shopify platform). These service providers are contractually bound to respect data confidentiality. Data is never sold or transferred to third parties for commercial purposes.

7. Security
 The Site is hosted by Shopify Inc., which guarantees a level of security that meets international standards. All data is processed securely.

8. Cookies
 The Site uses cookies to improve the user experience, measure the audience and
 offer suitable content. You can accept, refuse or configure cookies at any time via the dedicated banner.

9. Your rights
 In accordance with the GDPR, you have the following rights:

  • Right of access, rectification, erasure
  • Right to restriction or opposition to processing
  • Right to data portability
  • Right to withdraw your consent at any time

To exercise these rights, send an email to: [GDPR contact email]
 You can also file a complaint with the CNIL: www.cnil.fr

10. Modification of the Policy
 [ Satisfalo] reserves the right to modify this Privacy Policy at any time. The version in force is the one published on the Site at the time of the
 consultation.